I Name and address of the responsible person
The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Fettehenne Erkrath GmbH & Co. KG
Schildscheider Strasse 47
40699 Erkrath
Represented by:
Fettehne Verwaltungs GmbH
Schildscheider Strasse 47
40699 Erkrath
These represented by:
Cornel Mueller
Phone: +49 214 91043
Email: fha@fettehennehotels.de
Website: https://www.gartenhotel-fettehenne.de/
II. Name and address of the data protection officer
The data protection officer of the person responsible is:
Angelina Goetz
Certified data protection officer (TÜV)
Phone: 02235 / 9947997
Email: angelina.goetz[at]wimas.de
Web: https://www.datenschutzservice.nrw
III. General information on data processing
Scope and purpose of processing personal data
In principle, we only collect and use personal data on our website to the extent that this is necessary to provide a functional website and our content.
Contact can be made via the email addresses provided. In this case, the user's personal data transmitted with the e-mail will be stored. In this context, the data will not be passed on to third parties without express consent. The data will only be used to process the conversation.
Legal basis for processing personal data
If the processing is necessary to protect a legitimate interest of the responsible body and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Art. 6 Paragraph 1 lit. f GDPR serves as the legal basis for the processing.
Data Erasure and Storage Duration
The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
IV. Provision of the website and creation of log files
An evaluation of this data for marketing purposes does not take place in this context.
Legal basis for processing personal data
The legal basis for the processing of personal data for the provision and use of our website is the processing to safeguard a legitimate interest of the person responsible in accordance with Article 6 Paragraph 1 lit. f GDPR.
Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended (by leaving or closing the website).
Possibility of objection and elimination
The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
Recipients of the personal data
The recipient of the data listed in paragraph 1 is only the provider.
Transfer of personal data to third countries
Our web server is located in Germany. A transmission of the data to countries outside the EU or EEA (third countries) does not take place and is not planned.
v. Contact form and email contact
Your consent will be obtained for the processing of the data during the sending process and reference will be made to this data protection declaration.
Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
In this context, the data will not be passed on to third parties. The data will only be used to process the conversation.
Legal basis for processing personal data
The legal basis for processing the data is Article 6(1)(a) GDPR if the user has given their consent.
The legal basis for the processing of data transmitted in the course of sending an email is Article 6 Paragraph 1 Letter f GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.
Purpose of data processing
The processing of the personal data from the input mask serves us solely to process the contact. If contact is made by e-mail, this is also the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
Duration of storage
The personal data collected for the use of the contact form will be automatically deleted as soon as the request has been completed and there are no reasons for further storage (e.g. subsequent assignment to our law firm).
Possibility of objection and elimination
The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
The objection requires the text form, use the following e-mail address: fha@fettehennehotels.de
All personal data that was saved in the course of making contact will be deleted in this case.
VI. Use of cookies and trackers
Cookie Manager
To obtain consent for the use of technically unnecessary cookies on the website, the provider uses a cookie manager.
When the website is called up, a cookie with the setting information is stored on the user's end device, so that the query for consent does not have to be made on a subsequent visit.
The cookie is required to obtain legally compliant user consent.
The user can prevent or stop the installation of cookies by changing the settings in his browser.
cookies
a) Session cookies/session cookies
We use so-called cookies on our website. Cookies are small text files or other storage technologies that are stored and stored on your end device by the Internet browser you use. These cookies process certain information about you, such as your browser or location data or your IP address, to an individual extent.
This processing makes our website more user-friendly, effective and secure, since the processing enables, for example, our website to be displayed in different languages or to offer a shopping cart function.
The legal basis for this processing is Art. 6 Para. 1 lit b.) GDPR, insofar as these cookies are used to process data for contract initiation or contract execution.
If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Article 6 Paragraph 1 Letter f) GDPR.
These session cookies are deleted when you close your internet browser.
b) Third Party Cookies
If necessary, our website also uses cookies from partner companies with whom we work for the purpose of advertising, analysis or the functionalities of our website.
For details on this, in particular on the purposes and legal basis for processing such third-party cookies, please refer to the information below.
c) Possibility of disposal
You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or Ddocumentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, the processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player in this respect. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.
If you want to learn more about cookies, see our Cookie Policy.
Google Analytics
We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Usage and user-related information, such as IP address, location, time or frequency of visits to our website is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this function, Google already shortens the IP address within the EU or the EEA.
The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the Internet.
Google states that it does not associate your IP address with other data. In addition, Google entertains
https://www.google.com/intl/de/policies/privacy/partners
Further data protection information is available for you, e.g. also on the possibilities of preventing the use of data.
In addition, Google offers under
https://tools.google.com/dlpage/gaoptout?hl=de
a so-called deactivation add-on along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the Google Analytics JavaScript (ga.js) that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. You can of course also find out whether and which other web analysis services we use in this data protection declaration.
Google Maps
We use Google Maps on our website to show our location and to create directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
If you call up the Google Maps component integrated into our website, Google will store a cookie on your device via your Internet browser. Your user settings and data are processed in order to display our location and create a route description. We cannot rule out that Google uses servers in the USA.
If you have given your consent to this processing, the legal basis is Article 6 (1) (a) GDPR. The legal basis can also be Art. 6 (1) (f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.
Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be sent.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. You can find details on this under “Cookies” above.
In addition, the use of Google Maps and the information obtained via Google Maps takes place in accordance with the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the terms and conditions for Google Maps https://www.google. com/intl/de_de/help/terms_maps.html.
In addition, Google offers under
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
further information.
YouTube
We use YouTube on our website. This is a video portal of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "YouTube".
We use YouTube in connection with the "extended data protection mode" function to be able to show you videos. If you have given your consent to this processing, the legal basis is Article 6 (1) (a) GDPR. The legal basis can also be Art. 6 (1) (f) GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the "extended data protection mode" function ensures that the data described in more detail below is only transmitted to the YouTube server if you actually start a video.
Without this "extended data protection" a connection to the YouTube server in the USA will be established as soon as you access one of our websites on which a YouTube video is embedded.
This connection is required in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will record and process at least your IP address, the date and time and the website you have visited. In addition, a connection to Google's "DoubleClick" advertising network is established.
If you are logged into YouTube at the same time, YouTube assigns the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
For the purpose of functionality and to analyze usage behavior, YouTube permanently stores cookies via your Internet browser on your end device. If you do not agree to this processing, you have the option of preventing the storage of cookies by making a setting in your Internet browser. See “Cookies” above for more information.
Google provides further information about the collection and use of data as well as your rights and protection options in this regard in the
https://policies.google.com/privacy
retrievable data protection information.
Google AdWords with conversion tracking
On our website we use the advertising component Google AdWords and the so-called conversion tracking. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".
We use conversion tracking for targeted advertising of our offer. If you have given your consent to this processing, the legal basis is Article 6 (1) (a) GDPR. The legal basis can also be Art. 6 (1) (f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
If you click on an ad placed by Google, the conversion tracking we use will store a cookie on your device. These so-called conversion cookies lose their validity after 30 days and are not used to identify you personally.
If the cookie is still valid and you visit a specific page on our website, both we and Google can evaluate that you clicked on one of our ads placed by Google and that you were then redirected to our website.
With the information obtained in this way, Google creates statistics for us about the visit to our website. This also gives us information about the number of users who clicked on our ad(s) and about the pages of our website that were subsequently accessed. However, neither we nor third parties who also use Google AdWords are able to identify you in this way.
You can also prevent or restrict the installation of cookies by making the appropriate settings in your Internet browser. At the same time, you can delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.
Furthermore, Google also offers under
https://services.google.com/sitestats/de.html
https://www.google.com/policies/technologies/ads/
http://www.google.de/policies/privacy/
Further information on this topic and in particular on the possibilities of preventing thedata usage.
VII. Social media tools
Instagram
We operate a company presence on the Instagram platform to advertise our products and services and to communicate with interested parties or customers.
On this social media platform we are jointly responsible with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Instagram's data protection officer can be reached via a contact form:
https://www.facebook.com/help/contact/540977946302970
We have regulated joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations arise, is available at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the resulting and subsequently reproduced processing of personal data is Article 6 (1) (f) GDPR. Our legitimate interest is in the analysis, communication, sales and promotion of our products and services.
The legal basis can also be the consent of the user to the platform operator in accordance with Article 6 (1) (a) GDPR. The user can revoke their consent to this in accordance with Art. 7 Para. 3 GDPR at any time by notifying the platform operator for the future.
When you visit our online presence on the Instagram platform, Facebook Ireland Ltd. as the operator of the platform in the EU, processes user data (e.g. personal information, IP address, etc.).
This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, it is Facebook Ireland Ltd. For example, it is possible to advertise users within and outside of Instagram based on their interests. If the user is logged into his Instagram account at the time of the call, Facebook Ireland Ltd. also link the data to the respective user account.
If the user contacts Instagram, the user's personal data entered on this occasion will be used to process the request. The user's data will be deleted by us if the user's request has been finally answered and there are no legal storage obligations, such as in the case of subsequent contract processing.
To process the data, Facebook Ireland Ltd. cookies may also be set.
If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, the processing cannot be prevented via the browser settings, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may result in not all Facebook functions being fully usable.
More information about the processing activities, their prevention and the deletion of the data processed by Instagram can be found in Instagram's data policy:
https://help.instagram.com/519522125107875
It cannot be ruled out that the processing by Facebook Ireland Ltd. also via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
VIII. Rights of the data subject
Instagram and Facebook
Every data subject has the right to information (Art. 15 GDPR). If incorrect personal data is processed, you have the right to rectification (Article 16 GDPR). If the legal requirements are met, you can request the deletion or restriction of processing and object to the processing (Art. 17, 18 and 21 GDPR) and, if applicable, a right to data portability (Art. 20 GDPR). If you make use of your above-mentioned rights, FETTEHENNE Hotels will check whether the legal requirements for this are met.
You can revoke your consent to the processing of personal data at any time with effect for the future.
Furthermore, there is a right of appeal to the state commissioner for data protection and freedom of information in North Rhine-Westphalia.
Further information on Facebook and other social networks and how you can protect your data can also be found at www.youngdata.de, an offer from the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia.Since we do not store any personal data beyond the session via our website, the right to information, the right to deletion and the right to correction are not applicable.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is contrary to violates the GDPR.
The supervisory authority to which the complaint was lodged will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.
The competent supervisory authority for the responsible body is:
State Commissioner for Data Protection and Freedom of Information
P.O. Box 20 04 44
40102 Dusseldorf
Phone: 0211/38424-0
Fax: 0211/38424-10
Email: poststelle[at]ldi.nrw.de
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